Prescriptions & Food

We offer various options for fulfilling your prescription needs, recognizing the importance of providing flexibility in managing your pet’s medications.

You can either pick up your pet’s medications at our clinic, have them delivered to your door from our fully stocked in-house pharmacy, or choose home delivery through our reputable online pharmacy partner.

By choosing us for your prescription requirements over an online retailer, you’ll discover competitive pricing combined with the same level of convenience offered by larger corporations. The key difference is that by supporting us, you’re backing a locally owned and operated family business, and in doing so, you’re also supporting your fellow community members who are our dedicated employees and neighbors.

What if My Pet’s Prescription Isn’t in Stock?

Due to the overwhelming amount of prescription requests, we receive every day, we have had to institute a policy for using outside pharmacies to fill prescriptions. Here are the details of that policy:

• If you choose to have your prescription filled elsewhere, or we do not stock the medication in the clinic, we will be happy to provide you with one written prescription for you to fill at the pharmacy of your choosing. If you need a duplicate written prescription, there will be a charge of $25.00.
• We do not call in prescriptions to pharmacies but will fax them to any pharmacy. If your pet is on long-term medication, we can provide the appropriate number of refills on your written prescription.
• For controlled drugs, there are DEA regulations in place for the number of pills that can be dispensed at one time, the number of refills that can be on a prescription, and the time period during which the dispensing pharmacy can honor those refills. For most controlled medications, the maximum that can be dispensed is a one-month supply. Prescribers can place up to five refills on the prescription, essentially allowing a six-month supply with one prescription. These refills must be used within six months of the date written on the original prescription. After six months, a new written prescription will need to be issued. Pharmacies may have their own criteria for filling controlled substances, so please be sure to check with the pharmacist where you get your prescription filled.
• If your pet has not been examined by one of our vets, we are legally prevented from providing any prescriptions or refill authorizations for them.
• All prescription requests, whether for in-house or a written prescription, will require a minimum of 48 hours’ notice for approval.

These policies do not apply to heartworm prevention, flea/tick prevention, and prescription foods. You can continue to order them online and have the requests faxed to your veterinarian here at Union Vet for approval.

We thank you for your understanding. We are continually looking for ways to better serve our clients and feel strongly that this prescription policy will eliminate any confusion or errors surrounding prescriptions.